Terms & Conditions

Last Updated: 03-Sep-2025

Welcome to Haven To Door (“we,” “our,” “us”). By accessing and using our website haventodoor.shop and purchasing our products, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.


1. General

1.1 These Terms and Conditions apply to all visitors, customers, and users of our website.
1.2 By using our website, you confirm that you are at least 18 years old or using our services under the supervision of a parent/guardian.
1.3 We reserve the right to update, modify, or change these Terms at any time without prior notice.


2. Products and Services

2.1 Haven To Door provides a variety of home and kitchen products through a dropshipping model.
2.2 All product descriptions, images, and details on the website are provided for informational purposes. Minor variations in color, size, or packaging may occur.
2.3 Product availability is subject to change without notice.


3. Orders and Payments

3.1 Orders can only be placed through our website.
3.2 All payments must be made using the available payment methods listed on our website.
3.3 For Cash on Delivery (COD) orders, customers are required to check the parcel before payment to ensure accuracy and satisfaction.
3.4 We reserve the right to cancel or refuse any order if fraud or misuse is suspected.


4. Shipping and Delivery

4.1 Delivery times may vary depending on the product and customer’s location. Estimated delivery dates are provided but not guaranteed.
4.2 We are not responsible for delays caused by courier services, unforeseen events, or force majeure.
4.3 The risk of loss or damage to products passes to the customer once the parcel is delivered by the courier.


5. Customer Responsibilities

5.1 Customers must provide accurate shipping details, contact information, and payment information when placing an order.
5.2 Any additional charges due to incorrect addresses, missed deliveries, or refusal to accept the parcel will be the responsibility of the customer.


6. Intellectual Property

6.1 All content on haventodoor.shop including text, graphics, logos, images, and software is the property of Haven To Door and is protected by copyright laws.
6.2 Unauthorized use, reproduction, or distribution of our content is strictly prohibited.


7. Limitation of Liability

7.1 Haven To Door shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
7.2 While we make every effort to ensure accuracy, we cannot guarantee that all product descriptions, prices, or content are error-free.


8. Governing Law

8.1 These Terms and Conditions are governed by and interpreted in accordance with the laws of Pakistan.
8.2 Any disputes will be subject to the jurisdiction of the courts in Pakistan.


9. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:

📧 Email: shaikhrafay377@gmail.com
📞 Phone: +923183943578

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